Wero: what the EPI wallet means for merchants (updated October 2026)

Wero vs iDEAL, Paylib, Payconiq and cards

What is Wero and who is behind it?

We review this page every month. Each status below carries its source, and the changelog at the end lists what changed.

Wero is a digital wallet that pays directly from a bank account, operated by EPI Company, based in Brussels. EPI is owned by a group of European banks and payment companies, and its stated aim is a European payment method that does not depend on international card schemes (source: epicompany.eu).

For a shopper, Wero sits inside the banking app or in the standalone Wero app and is linked to a phone number or e-mail address. For a merchant, it behaves like iDEAL or Bancontact: a redirect or app-to-app payment confirmed by the shopper in their bank's app.

EPI acquired iDEAL and Payconiq International in 2023, which is why those brands are being folded into Wero (source: EPI press releases).

Where is Wero live for online payments?

As of October 2026, Wero is live for person-to-person payments in Germany, France, Belgium and Luxembourg, and EPI reports e-commerce live or rolling out in several of these markets. The table lists each step with its source; dates should be read as reported by EPI or the scheme concerned.

Availability for a given shopper also depends on whether their bank has switched Wero on for online payments. Check the official lists before you plan a launch.

Which banks support Wero?

The list of participating banks changes as the rollout continues, so use the official sources: wero-wallet.eu and the EPI website publish the banks per country. We do not keep our own list on this page to avoid publishing outdated information.

Wero vs iDEAL, Paylib, Payconiq and cards

Wero uses the same account-to-account model as iDEAL: the shopper approves a transfer in their banking app and the merchant receives a real-time confirmation. The main difference is reach, since one wallet covers several countries.

EPI does not publish a merchant tariff for Wero. Pricing is set by the payment provider or acquirer that offers Wero to you.

Can shoppers charge back a Wero payment?

Wero is a push payment that the shopper authorises in their banking app, so it does not use the card chargeback process. Returns and disputes are handled through refunds from the merchant, and EPI has said it plans further buyer-protection features. Check EPI's current terms for the exact buyer rights before describing them to your customers.

Is Wero available in the UK or outside the eurozone?

Not at the moment. Wero runs on SEPA Instant Credit Transfer in euro and is being rolled out in euro-area countries. UK shoppers with a sterling account cannot pay with Wero today; for shoppers outside the listed countries, other methods are needed.

What does Wero mean for merchants today?

If you sell in the Netherlands, Belgium, Germany or France, Wero is a method to plan for, even if you do not switch it on yet. The practical steps depend on the country:

Keep existing local methods live until your provider confirms Wero coverage for the banks your customers use.

• Netherlands. iDEAL keeps working. Phase 1 was a co-branding change; phase 2 brings contract and integration changes through your payment provider, with migration planned by the end of 2027 (source: Currence).
• Belgium. Payconiq by Bancontact became Bancontact Pay on 16 March 2026, and Wero e-commerce went live in March 2026. Keep Bancontact as the main method; add Wero when your provider offers it.
• Luxembourg. Payconiq was retired with the Wero launch in September 2026. If you accepted Payconiq, replace it with Wero through your provider.
• Germany and France. Wero is a new method next to cards, PayPal, SEPA Direct Debit and local methods. Ask your provider about its timeline.

How do you add Wero through OrsunPay?

OrsunPay is payment orchestration software that lets you run several payment providers and local methods behind one checkout. OrsunPay is a payment orchestration platform that connects you to licensed PSPs; it does not process or hold funds itself.

Through OrsunPay, Wero is available as a payment method next to iDEAL, Bancontact and Pay by Bank in one hosted checkout, so each shopper sees the right local method while the migrations run. Wero is enabled on a payment provider account you hold, and coverage per country follows your provider's rollout and the shopper's bank. Fees and payouts are set by your provider. See payment orchestration and the guide to alternative payment methods.

Changelog

October 2026: page created; rollout table as of 23 October 2026.